1. About these terms
These terms are an agreement between you and Pasko AI (“we”, “us”) for using the Pasko AI website and app. By signing in or paying, you accept them. How we handle your information is explained in our Privacy Policy.
Pasko AI is in beta, so features and prices may change.
2. Who can use Pasko AI
You must be 18 or older to create an account and buy packages. Keep access to your email and Google account safe; anything done through your account is your responsibility.
3. Your photos and permission
Only upload photos you have the right to use. By uploading a photo, you confirm that:
- everyone in it agreed to be turned into a video;
- for any child in it, you are their parent or guardian or have their permission; and
- sharing it with us does not break any law or anyone else’s rights.
Do not upload photos or write greeting text that:
- show celebrities, public figures or strangers, or anyone who did not agree;
- contain nudity or sexual content, especially involving anyone under 18;
- show violence or hate, or are meant to bully, harass or embarrass someone;
- are meant to mislead people into thinking an AI video is real footage, or to pretend to be someone else.
We may refuse to make a video, remove content, or close an account that breaks these rules.
4. AI videos
Videos are made by artificial intelligence from your photo. Results vary: faces, hands, clothing and backgrounds may change, and the Christmas scenes are imaginary. Each video is about 14 seconds and includes the scene’s music and a greeting card at the end.
5. Packages and credits
- Packages are one-time purchases in Philippine pesos. There is no subscription.
- One credit makes one video. Credits never expire. HD credits are used before Basic ones.
- Basic videos are 360p with the Pasko AI logo. You can unlock the HD version without the logo for 1 HD credit.
- Premium, VIP and Bundle videos are HD without the logo. VIP and Bundle also let you write your own greeting card message; you are responsible for that text.
- Credits have no cash value and cannot be transferred to another account.
6. Paying with GCash
- Pay the exact package amount to the GCash QR code shown on the payment page, then enter the reference number from your GCash receipt.
- We check each payment by hand, usually within 15 minutes during the hours shown on the payment page. Your credits are added once we confirm it, and any video you saved starts automatically.
- We may reject a payment we cannot find in GCash, or whose amount does not match. Each reference number can be used once. Entering fake or someone else’s reference number may lead to your account being closed.
- If you think a payment was rejected by mistake, reply to our email with a screenshot of your GCash receipt.
7. Refunds
- If the AI fails to make your video, or takes too long, your credit is returned automatically and you can try again.
- Each video costs us to make, so we do not refund credits or payments for videos that were made successfully but that you did not like, except where Philippine law requires it.
- If you paid the wrong amount or paid twice, email paskoai.app@gmail.com with your GCash reference number and we will correct it.
8. Your videos and our content
Your photo stays yours. You allow us to store and process it, and the video made from it, only to provide Pasko AI to you. We will not use your photo or video in our advertising without asking you first.
You may download, keep and share your videos for personal use, including on social media. The music, greeting card design, logo and the app itself belong to Pasko AI; you may use them only as part of your video. If you want to use a video for business or advertising, ask us first.
9. Using the service fairly
Do not try to break into, overload, copy or misuse Pasko AI, use bots or scripts to make videos, or get around payments, credits or the logo on Basic videos.
10. Availability and changes
We rely on outside providers for hosting and AI, so the service may sometimes be slow or unavailable. We may change, pause or end features. If we ever shut down Pasko AI, we will give you time to download your videos.
11. Our responsibility
Pasko AI is provided as it is. As far as the law allows, we are not responsible for indirect losses, and our total responsibility to you is limited to what you paid us in the 12 months before the problem. Nothing in these terms takes away rights you have under Philippine consumer law.
12. Closing your account
You can delete your account at any time on your Account page; unused credits are lost when you do. We may suspend or close an account that breaks these terms, and unused credits are then not refunded.
13. Law and changes to these terms
These terms are governed by the laws of the Philippines. If we change them, we will update the date at the top, and tell you in the app or by email if the change is important.
14. Contact us
Questions about these terms: paskoai.app@gmail.com.